Scottish Widows is one of the most recognised brands in the life, pensions and investments industry and employs approximately 77,000 staff. There are 2,400 Scottish Widows branches servicing approximately 16 million customers worldwide.

The Brief
To provide a stable, secure and scalable hosting platform to host the entire Scottish Widows e-commerce infrastructure. Security and system stability were seen as key factors along with the requirement for an infrastructure that could grow with the client’s and the industry’s demanding requirements.

The Solution
A strong force in the provision of Internet based business solutions to the financial industry Scotland On Line was ideally placed to provide the managed hosting solution to
fit the requirements of Scottish Widows. The client selected Scotland On Line’s high availability solution, which includes complete system redundancy and managed operations to ensure the e-commerce network would experience the minimum possible downtime, an issue seen as the highest priority by the client. The hosting solution incorporates complete 24/7 management and provision of the infrastructure within a secure and remote location offering further levels of physical security.

An architecture that would support the projected growth of the Scottish Widows ecommerce network was also delivered. Over the five-year business relationship
between client and supplier, Scottish Widows’ infrastructure has grown immensely to cope with these demands whilst continually ensuring the security and service levels are upheld to the highest level.

Throughout the contract Scotland On Line has also helped address Scottish Widows’

operational processes and ensured the integrity of the business environment by implementing appropriate change to deal with this.

Scotland On Line’s many years experience in providing managed hosting solutions coupled with web-enabled applications provided a seamless platform upon which the applications could function.

The solution put in place has allowed Scottish Widows to expand and grow its business across the company’s web site, intranet and extranet. The implementation process and management of the infrastructure have continued to meet the requirements of the client throughout the contract.